The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High
The Exchange Strategy for Managing Conflict in Health Care?delivers a wealth of strategiesand techniques for structuring conversations about conflicts and issues in groups large and small._x005F_x000D_
_x005F_x000D_
“A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how direct, immediate, tactful, and open communication will greatly improve any workplace setting.”?– KATHLEEN SELLICK, President and CEO, Rady Children’s Hospital
| Publication Language |
English |
|---|---|
| Publication Access Type |
Premium |
| Publisher |
McGraw Hill |
| Publication Year |
2012 |
| Publication Type |
Textbooks |
| ISBN/ISSN |
'978-0071801966 |
| Publication Category |
McGraw Hill Access Medicine |
| Publication Subject |
Medical |
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